Dispatch & Deliveries Policy

Rocket Sports ship all their orders from the following Carriers ..

 

On average we ship same day as ordered with an average delivery time of 3 – 4 days, however location and other variable do play a part in delivery time (see below).


Delivery Times & Order Delays

Rocket Sports will process your order within 1 business day of your payment being processed.  However, your order may be delayed for the following reasons:

  • Stock availability
  • Store Hours/Closures
  • Incorrect Address provided
  • Postal Delays E.g. Bad weather
  • Payment has not been accepted (Check for confirmation email)
  • Personal details may need to be confirmed for fraud prevention
  • Your order may be coming from different locations and could be under different delivery times.

Standard Post times:

Within 5 Working Days for Eastern States & 7-10 Working days for other regions of Australia.

Express Post times:

Major capital cities 1 working day in all states, Tasmania and NT 1-3 Working days, Country/Regional Areas in other states 1-3 Working Days.

If you are still unsure as to why your order may have been delayed please send through any questions to: chilcott@rocketsports.com.au

Split Deliveries

Rocket Sports will always attempt to deliver your goods from a single location, however, we may need to source goods from multiple locations to finalise the order and have it delivered in the most time efficient manner. Your goods may arrive on different days and possibly via different carriers.

PLEASE NOTE: Your delivery charge will NOT be effected by a split delivery.

 

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